Product review

Have you purchased a product from HABA and want to share your experience with us and other HABA customers? Below you will find the "Customer Review Policy" of our online shop HABA-Play.com

How can you leave a product review on HABA-Play.com?

You have the option to rate products directly on the product page if you have a HABA-Play.com customer account and are logged in... The second way to rate products in our shop is when you buy products from us. After XY days following the purchase you will receive an email from us asking you to rate the products you ordered. These reviews appear after general verification...

How are submitted reviews moderated?

We provide authentic customer reviews.

HABA is committed to the authenticity of customer reviews. In this context, you may be contacted by HABA via email.

Customer reviews are analyzed

Before publication in the HABA-Play online shop, each customer review will be moderated by the HABA customer service team within XY days. Various reasons may lead to a review being rejected by this moderation.

Reasons for rejection can include, for example:

• If the review contains offensive or racist remarks;

• If the review refers to a competing brand;

• If the review contains a price;

• If the review is about the wrong product;

• If the review relates to a delivery or customer service issue;

• If the review contains personal data such as a phone number or a first and last name.

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By submitting your product review you generally agree to comply with these rules regarding content published by a user of the HABA-Play online shop.

If your product review has been successfully checked and approved, we will send you an email informing you that your product review has been published on the HABA-play.com online shop.

Please note that any dissent published on the HABA-play.com website may be deleted by our teams at any time without prior notice (subsequent moderation).