PRIVACY POLICY

I. Who is responsible for data processing on this website?

II. Which data is stored for which purpose?

III. Are cookies processed?

IV. Are social plug-ins used?

V. To which categories of recipients do we possibly disclose your data?

VI. Is personal data transferred to an international organization or a third country?

VII. What profiling do we perform?

VIII. What measures are taken to secure my data?

IX. How long do we store your data?

X. What rights do you have?

XI. Which complaints authority can you contact?

We create comprehensive transparency for fair data processing!

Below we would like to explain to you as a visitor to our website which types of personal data we collect, why we collect this data, how we use this data and how you can at any time determine how your personal data are handled.

Our website is aimed not at persons under 16 years of age and we ask that persons under 16 years of age do not provide us with any personal data. The provision of data must be made exclusively by the legal guardians or with their consent. If we learn that we have unlawfully collected personal data of a child under 16 years of age, we will take steps to delete that data as quickly as possible.

Last updated: 07.01.2026

I. Who is responsible for the data processing on this website?

Controller within the meaning of Art. 4(7) of the General Data Protection Regulation (GDPR) is:

Habermaass GmbH & Co. KG August-Grosch-Str. 28-38, 96476 Bad Rodach (hereinafter HABA)

Phone: +49 9564 929-60100

Fax: +49 9564 929 662300

E-mail: kundenservice@haba.de

Register court Coburg, HRA 5220

VAT ID No.: DE 815 831 282 WEEE Reg. No.: DE 51463378

The personally liable partner is Habermaass Administration GmbH, August-Grosch-Str. 28-38, 96476 Bad Rodach, Germany, Register court Coburg, HRB 4746, which is in turn represented by the managing director Dr. Mario Wilhelm.

If you have questions about data protection, you can reach our Data Protection Officer by post: Habermaass GmbH & Co. KG, Data Protection, August-Grosch-Str. 28-38, 96476 Bad Rodach or by e-mail: kundenservice@haba.deand with the subject: Data protection.

II. Which data is stored for which purpose?

1. For processing the order:

We will request and use your personal data with required fields in the online shop or for telephone orders. Mandatory information is: salutation (gender), first and last name, address, date of birth (for purchases on account) and your email address.

All other information is voluntary. To deliver your order, we pass your delivery address to the delivery service commissioned with the shipment. In addition, we may forward your payment data to our house bank. For the processing of personal data that is necessary to fulfill a contract or to carry out pre-contractual measures with you, Art. 6 para. 1 lit. b GDPR serves as the legal basis.

Customer account:You can shop with us as a guest or optionally create a customer account through which we can store your data for future purchases. When registering the customer account, the data you provide are stored revocably. The legal basis is your consent under Art. 6 para. 1 lit. a GDPR.

2. Payment processing:

As part of payment in our online shop we collect certain personal data from you to fulfill the contract with you. The legal basis for this is Art. 6 para. 1 lit. b GDPR.

a. Purchase on account and advance payment

For the payment methods purchase on account and advance payment, we receive the information you provide such as account holder, IBAN, bank institution and intended purpose. The legal basis for the associated data processing is Art. 6 para. 1 lit. b GDPR.

b. PayPal

When paying with PayPal, your payment data are forwarded to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of the payment processing. If you wish to pay for your order in the online shop with PayPal, the amount due from you together with your first and last name, delivery address, email address, telephone number and IP address will be transmitted to PayPal so that you can authorize the payment to us via PayPal. The legal basis for the associated data processing is Art. 6 para. 1 lit. b GDPR, i.e., the processing of your data is necessary to fulfill the agreement on payment of your purchase via PayPal. The data transmitted to PayPal may be passed on by PayPal to credit agencies for identity and credit checks. Further data protection information can be found in PayPal's privacy policy https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

c. Payment by credit card

We also offer you the option to make payments by credit card. The legal basis for the associated data processing is Art. 6 para. 1 lit. b GDPR, i.e., the processing of your data is necessary to fulfill the agreement on payment of your purchase by credit card. The following data are processed when paying by credit card:

  • Card type (American Express, Mastercard or VISA),

  • Name of the cardholder,

  • Card number,

  • Security code,

  • Expiration date.

Note on credit checks:

In the course of the contractual relationship we transmit personal data collected about the application, the execution and termination of this business relationship as well as data about non-contractual or fraudulent behavior to CRIF Bürgel GmbH, Leopoldstraße 244, 80807 Munich.

The legal bases for this transfer are Art. 6 para. 1 sentence 1 lit. b, f GDPR. The data exchange with CRIF Bürgel GmbH also serves to fulfill legal obligations to carry out creditworthiness checks (§§ 505a and 506 of the German Civil Code). CRIF Bürgel GmbH processes the received data and also uses it for the purpose of profiling (scoring), to provide its contractual partners in the European Economic Area and in Switzerland and, if applicable, in further third countries (if an adequacy decision of the European Commission exists for these) with information, among other things, for assessing the creditworthiness of natural persons.

Further information about the activities of CRIF Bürgel GmbH can be taken from their information sheet or viewed online at www.crifbuergel.de/de/datenschutz.

3. Questions about the product:

On our website you can ask questions about the product. Your contribution will be published with the username you provided. We recommend using a pseudonym instead of your real name. Providing a username and email address is required; all other information is voluntary. We need your email address to contact you if a third party objects to your comment as unlawful, in which case our legitimate interest applies. We reserve the right to delete comments if they are objected to as unlawful by third parties. The legal basis for this is Art. 6 para. 1 lit. f GDPR.

4. Contact by post, email or contact form:

If you contact us by these means, the personal data transmitted by post, email or online contact form will be processed. If you contact us via the contact form, the following data are required: gender, name, address details, email address, reason for the request and your personal message.

These data will be used exclusively to process the conversation. The legal basis for processing your data is your consent within the meaning of Art. 6 para. 1 lit. a GDPR. If your message aims at the conclusion of a contract, an additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR. The data processed by us in this context will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected (conversation, contract fulfillment). In addition, you have the option to object to the processing of personal data by contacting us via the contact details listed under Section I.

5. Information about products:

HABA may also process the data you provide to inform you by post about other interesting products from our entire portfolio or to send you emails with technical information about our webshop.

The legal basis for this is our legitimate interest under Art. 6 para. 1 lit. f GDPR. As a customer you will also occasionally be informed by email about similar offers/goods related to your purchase from Habermaass GmbH & Co. KG that may be of interest to you.

You receive this information based on § 7 para. 3 UWG, which constitutes our legitimate interest. You can, of course, object to receiving such messages in the future at any time without incurring any costs other than the transmission costs at the basic rates. An objection can be made to the contact details listed under Section I.

6. When subscribing to the newsletter:

With your consent you can subscribe to our newsletter with which we inform you about our current offers. The newsletter sent by HABA may also partially advertise goods and services of Habermaass GmbH & Co. KG if these align with your interests in our products. To support email distribution we use the services of Emarsys – emarsys eMarketing Systems AG, Märzstraße 1, 1150 Vienna, Austria.

For subscribing to our newsletter we use the so-called double opt-in procedure. That means we send you an email to the provided email address after your registration in which we ask you to confirm that you wish to receive the newsletter. We store the IP address used and the times of registration and confirmation. The purpose of the procedure is to prove your registration and, if necessary, to clarify possible misuse of your personal data.

The only mandatory information for sending the newsletter is your email address. Providing further, separately marked data is voluntary and is used to address you personally. The legal basis for sending the newsletter is your consent under Art. 6 para. 1 lit. a GDPR.

You can revoke your consent to receive the newsletter at any time and unsubscribe. You can declare the revocation by clicking the link provided in every newsletter or to the contact addresses listed under Section I.

We point out that when sending the newsletter we analyze your user behavior. For this analysis the sent emails contain so-called web beacons or tracking pixels of our email service provider Emarsys, as well as our web analytics technology Exactag. This technology allows us to record your opening and click behavior. In addition, these data can be combined with the behavior of this pseudonymous profile on our website. With the data obtained in this way we create a user profile in order to tailor the newsletter to your individual interests. We record when you read our newsletter, which links you click in it and infer your personal interests from this. We link these data with actions you take on our website.

7. When visiting the website:

When you access our website, data from the system of the calling computer/device are collected automatically. These are the following data:

  • IP address,

  • Date and time of the request,

  • Time zone difference,

  • Content of the request,

  • Access status / HTTP status code,

  • Amount of data transferred,

  • Website from which the request originates,

  • Browser,

  • Operating system and its user interface,

  • Language and version of the browser software.

These data are also logged and stored in the log files of our system on the basis of Art. 6 para. 1 lit. f GDPR. Our legitimate interest in processing these data is that processing them enables delivery of the website to your computer in the first place and guarantees the functionality of the website. In addition, these data are necessary to ensure the security of our IT systems. The data are deleted as soon as the purpose of collection ceases to apply, i.e., in the case of collection of data for website provision when the respective session has ended and in the case of data storage in log files after at most seven days. A storage of these data together with other personal data collected from you does not take place.

8. Additional services:

We also offer additional services that you can use if interested. The data are provided by you voluntarily and as a result of your consent under Art. 6 para. 1 lit. a GDPR or for the processing of a resulting contractual relationship under Art. 6 para. 1 lit. b GDPR. Your data may, for the purpose of providing the service, need to be passed on to our carefully selected service providers. The following services are currently offered:

  • Sending press releases,

  • Participation in customer loyalty campaigns,

  • Participation in competitions,

  • Personalization of product orders,

  • Spare parts service.

III. Are cookies processed?

Our website uses cookies in several places. They are intended to make our offering more user-friendly, effective, and secure.

1. What are cookies?

A cookie is a small data file that is transferred to your browser by us when you browse our site. We use cookies for the following purposes:

  • So that we recognize you on future visits, to display desired default settings in the shopping cart (language, delivery country, username),

  • so that you can use certain other services, e.g. displaying the site in your language, personalization of our site, etc.,

  • so that we can tailor our site even better to your needs.

Storage of personal data only occurs after your explicit consent or if this is absolutely necessary to use the offered and requested service accordingly.

Order processing: We have concluded an order processing agreement with the third-party providers (third-party cookies).

Our website uses the cookie-consent technology from OneTrust, 82 St John St Farringdon, London EC1M 4JN, United Kingdom, to obtain your consent to store certain cookies in your browser and to document this in compliance with data protection regulations.

The use of the cookie-consent technology is to obtain the legally required consents for the use of cookies. The legal basis for this is Art. 6(1)(c) GDPR.

You can revoke your consent to the use of cookies, insofar as they are not strictly necessary cookies, at any time with effect for the future under the cookie settings . This right is granted to you under Art. 7(3) sentence 1 GDPR. You also have the option at any time to disable cookies in your browser. If you disable cookies, some features on our site may not be available and some web pages may possibly not be displayed correctly.

3. Which cookies do we use?

Various cookies are set on our website. These can be divided into 3 categories according to their purpose and function:

  • Strictly necessary cookies,

  • Functional or performance cookies,

  • Marketing and analytics cookies.

a. Strictly necessary cookies

Strictly necessary cookies ensure functions that allow you to use our website at all. As a rule, these cookies are set only in response to actions you take that constitute a service request, such as setting privacy preferences, logging in, or filling out forms. You can configure your browser to block these cookies or to be notified about them. If you make these settings, some areas of the website may then not function.

The legal bases for the use of strictly necessary cookies are Art. 6(1)(b) GDPR (performance of a contract), Art. 6(1)(c) GDPR (legal obligation) and Art. 6(1)(f) GDPR (balancing of interests, based on our legitimate and overriding interest in the technically smooth provision of our website).

aa. One Trust Cookie-Consent

Our website uses the cookie-consent technology from OneTrust, 82 St John St Farringdon, London EC1M 4JN, United Kingdom, to obtain your consent to store certain cookies in your browser and to document this in compliance with data protection regulations. A cookie is set for this purpose. The use of the cookie-consent technology is to obtain the legally required consents for the use of cookies. The legal basis for this is Art. 6(1)(c) GDPR.

bb. Tealium Consent Preferences

To manage consent preferences via third-party tags, we set a cookie that is linked to our consumer data platform Tealium. The provider is Tealium, 11095 Torreyana Road, San Diego, CA 92121. The user data itself is hosted on Tealium's servers in Frankfurt am Main, Germany. The legal basis for the processing of your data is Art. 6(1)(c) GDPR.

b. Functional or performance cookies

With these cookies the website is able to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use on our pages. These cookies also enable us to count visits and traffic sources so that we can measure and improve the performance of our website. If you do not allow these cookies, some or all of these services may not function properly.

The legal basis for the use of functional cookies is Art. 6(1)(a) GDPR in conjunction with your consent.

Withdrawal:

You have the option to revoke your consent to the use of functional cookies at any time with effect for the future under the cookie settings . The legal basis for this is Art. 7(3) sentence 1 GDPR.

aa. Google 360 Analytics, Google Tag Manager

Our website uses Google Analytics and Google Tag Manager as web analytics services of Google LLC ("Google") based in the USA. Google Analytics / Google Tag Manager use cookies that are stored on your computer and enable an analysis of your use of the website. This allows us to regularly improve our website and make it more interesting.

The information generated by the cookie about your use of our website (including your IP address in anonymized form) is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for us as website operators and to provide other services related to website use and internet usage.

The legal basis for the processing is Art. 6(1)(a) GDPR.

In addition to revoking the functional cookies in the cookie settings , you also have the option to prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Overview of privacy: https://policies.google.com/?hl=de&gl=de,

Privacy policy: http://www.google.de/intl/de/policies/privacy.

bb. Google Enhanced Conversion

Within the Google Tag Manager as a tag management system we use Google Enhanced Conversions of Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

If you visit our website and are referred by a Google ad, we send a hashed identifier and information about possible purchases to Google. For this purpose, the secure one-way hash algorithm SHA256 is applied to the email address we collected from you before it is sent to Google. The hash data is then matched with signed-in Google accounts. Google processes the data to understand which ad you clicked on, to measure its success and to provide us with this information in aggregated form. This allows us to track sales and measure the success of ads.

Google stores the data for a period of 140 days if it was possible to link the conversions to a Google user; otherwise the data is deleted after 60 days.

The legal basis for the processing is Art. 6(1)(a) GDPR.

In addition to revoking the functional cookies in the cookie settings , you also have the option to prevent the collection of the data generated by the cookie and related to your use of the website by Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

c. Marketing and analysis cookies

These cookies may be set on our website by our marketing and analytics partners. These companies may use them to build a profile of your interests and to show you relevant ads on other websites. If you do not allow these cookies, you will experience less targeted advertising.

The legal basis for the use of marketing and analytics cookies is Art. 6(1)(a) GDPR in conjunction with your consent.

Withdrawal:

You have the option to revoke your consent to the use of marketing and analytics cookies at any time with effect for the future under the cookie settings. The legal basis for this is Art. 7(3) sentence 1 GDPR.

aa. Optimization of the display of advertising offers using Dynamic Yield

This website uses the services of Dynamic Yield Ltd., Highlands House, Basingstoke Road, Spencers Wood, Reading, Berkshire, England, RG7 1NT (https://www.dynamicyield.com). With the recommendation tool Dynamic Yield, our web offering is optimized to make your website visit a personal experience through tailored recommendations and content. We use the page content you accessed to recommend equivalent or thematically related products or other content relevant to you.

Dynamic Yield therefore collects pseudonymized information about your usage activities on our site. Cookies are used for this, which store only pseudonymized information under a randomly generated ID (pseudonym). A direct personal reference is therefore not possible.

The legal basis for the processing of your data is Art. 6(1)(a) GDPR.

Besides the option in the cookie settings to opt out of processing for marketing and analysis purposes, you can also delete the cookies stored on your device after visiting our website or set your internet browser so that none of these cookies can be stored on your computer.

bb. Facebook Website Custom Audiences

Users of the social network Facebook, a product of Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland, should note that the Website Custom Audiences communication tool or Facebook Custom Audience with the Facebook Pixel from Facebook is used on this website. For this purpose, so-called Facebook pixels are integrated on our web pages that mark you as a visitor to our website without identifying you as a person. If you are later logged in to Facebook, a non-reversible and therefore non-personal checksum (profile) is transmitted from your usage data to Facebook for analysis and marketing purposes. Each Facebook user has a unique and device-independent Facebook ID, which makes it possible for us to address users across multiple devices on the social network Facebook. We do not receive any personal information about individual website visitors. Further information about the purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your options for settings to protect privacy can be found in Facebook's privacy policies, which are available, among others, at https://www.facebook.com/about/privacy,https://www.facebook.com/ads/website_custom_audiences/ which can be found there.

The legal basis for the processing of your data is Art. 6(1)(a) GDPR.

Besides the option in the cookie settings to opt out of processing for marketing and analysis purposes, you can also delete the cookies stored on your device after visiting our website or set your internet browser so that none of these cookies can be stored on your computer.

cc. Embedding of YouTube videos

We have embedded YouTube videos in our online offering that are stored on http://www.YouTube.com and can be played directly from our website. This is an offering from YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA, a subsidiary of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. These are all embedded in "enhanced privacy mode", i.e., no data about you as a user is transmitted to YouTube if you do not play the videos. Only when you play the videos are the data listed below transmitted. We have no influence on this data transmission.

By visiting the website, YouTube receives the information that you have accessed the corresponding subpage of our website. This occurs independently of whether you provide YouTube with a user account with which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly associated with your account. If you do not wish the association with your profile on YouTube, you must log out before activating the button. YouTube stores your data as usage profiles and uses them for the purposes of advertising, market research and/or the demand-oriented design of its website. Such an evaluation is carried out in particular to provide needs-based advertising and to inform other users of the social network about your activities on our website.

The legal basis for the processing of your data is Art. 6(1)(a) GDPR. You have at any time the option to deselect processing for marketing and analysis purposes in the cookie settings.

Further information on the handling of user data can be found in the privacy policy at: https://policies.google.com/privacy?hl=de&gl=de.

dd. Tealium

On this website we use the technologies of Tealium. The provider is Tealium, 11095 Torreyana Road, San Diego, CA 92121. Tealium is a consumer data platform that enables us to perform segmentation and targeting to obtain a unified view of our website visitors. Tealium collects movement and behavioral data on the website. In addition, all transaction data about purchases is sent to Tealium. For this purpose the following personal data are processed: contact details (email, salutation, first and last name, postal address), transaction data (purchases, purchased products, payment method), website behavior data (sessions, views, clicks, conversions).

The cookies are stored for a maximum of 12 months and then deleted.

The user data itself is hosted on Tealium's servers in Frankfurt am Main, Germany.

The legal basis for the processing of your data is your consent within the meaning of Art. 6(1)(a) GDPR.

You have at any time the option to deselect processing for marketing and analysis purposes in the cookie settings.

Further information about data processing by Tealium at: https://tealium.com/privacy-policy/.

ee. Google Ads

We use Google Ads from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Through Google Ads we can draw attention to our attractive offers on Google search results pages, other external sites and within the Google Display Network. Our aim is to show you advertising that may be of interest to you. We also use the retargeting function to show visitors to our site targeted offers.

These advertising media are delivered by Google via so-called "ad servers". For this purpose we use ad server cookies that can measure certain parameters for success measurement, such as ad impressions or clicks. If you reach our website via a Google ad, a cookie is usually stored on your device by Google Ads. For this cookie, the usual analysis values are stored, such as the unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) as well as opt-out information (a marker that the user no longer wishes to be addressed).

These cookies allow Google to recognize your internet browser. If a user visits certain pages of an ads customer's website and the cookie stored on his computer has not yet expired, Google and the ads customer can see that the user clicked on the ad and was redirected to that page. Each ads customer is assigned a different cookie. Cookies therefore cannot be tracked across ads customers' websites. Google provides us with statistical evaluations. Based on these evaluations, we can see which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising media; in particular, we cannot identify users based on this information.

The legal basis for the processing of your data is Art. 6(1)(a) GDPR.

In addition to the option in the cookie settings to opt out of processing for marketing and analysis purposes, you can prevent this tracking procedure in various ways: a) by an appropriate setting of your browser software; in particular, suppressing third-party cookies means that you do not receive ads from third parties; b) by deactivating cookies for conversion tracking by configuring your browser to block cookies, https://www.google.de/settings/ads, whereby this setting is deleted when you delete your cookies; c) by permanent deactivation in your browsers Firefox, Internet Explorer or Google Chrome under the link http://www.google.com/settings/ads/plugin.

Further information on data protection at Google can be found here: http://www.google.com/intl/de/policies/privacy.

ff. Google Customer Match

We use Google Customer Match within our Google Ads advertising activities, in particular for remarketing. This enables us to display targeted advertising to you via the Google Display Network, in Google Search and on YouTube. For this purpose, your email address encrypted as a hash value is matched with the email address stored in the Google account. As a result of the one-way encryption, Google does not gain access to the actual email addresses. Google does not share the information with third parties, including other advertisers.

The legal basis for the processing of your data is Art. 6(1)(a) GDPR.

You have at any time the option to deselect processing for marketing and analysis purposes in the cookie settings.

Further information on data protection at Google can be found here: http://www.google.com/intl/de/policies/privacy.

IV. Are social plug-ins used?

On the basis of Art. 6(1)(f) GDPR, we use social plugins on our website for advertising purposes of the social networks Facebook, Pinterest, Instagram and YouTube. Plugins are small programs or extensions used to provide these additional functions.

To increase the protection of your data when visiting our website, the plugins are integrated into the site using a so-called "2-click solution". This integration ensures that when a page of our website that contains such plugins is accessed, no connection to the servers of Facebook, Google and Pinterest is established yet. Only when you activate the plugins and thereby give your consent to the transmission of data does your browser establish a direct connection to the servers of Google, Facebook or Pinterest. The content of the respective plugin is then transmitted by the respective provider directly to your browser and embedded in the page. By embedding the plugins, the providers receive the information that your browser accessed the corresponding page of our website, even if you do not have a profile with the respective provider or are not currently logged in. This information (including your IP address) is transmitted by your browser directly to a server of the respective provider and stored there.If you do not want social networks to collect data about you via our website, you must log out of the social networks before visiting our website.

We have embedded the social plug-ins of the following companies on our website:

Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; http://www.facebook.com/policy.php; further information on data collection: http://www.facebook.com/help/186325668085084, http://www.facebook.com/about/privacy/your-info-on-other#applications as well as http://www.facebook.com/about/privacy/your-info#everyoneinfo.

Google LLC, 1600 Amphitheatre Parkway, Mountain View, California 94043, USA; https://www.google.com/policies/privacy/partners/?hl=de.

Pinterest Europe Ltd, WeWork, 2 Dublin Landings, N Wall Quay, Dublin 1, D01 V4A3, https://policy.pinterest.com/de/privacy-policy.

V. To which categories of recipients do we possibly disclose your data?

The data collected by us is not sold. We disclose the information we receive to third parties exclusively for the following purposes:

  • Affiliated companies (HABA Group B.V. & Co. KG, HABA Supply Chain GmbH & Co. KG, Habermaass GmbH & Co. KG as well as, among others, their brands JAKO-O and Wehrfritz) to reconcile the address database based on Article 6(1)(f) of the GDPR, if they either are subject to this privacy policy or follow policies that provide at least as much protection as this privacy policy.

  • Data processors and vicarious agents: We commission other companies and individuals to perform tasks for us. Examples include support in organizing events, sending letters or emails, maintaining our contact lists, analyzing our databases, and marketing activities. These service providers receive from us the personal information about you that is necessary to perform their tasks. However, they are not allowed to use it for other purposes. In addition, the following are also Cloud outsourcing partners oder Hosting service providers acting for us as data processors.

  • Payment/payment service providers

  • Shipping service providers

  • Brand manufacturers and publishers: We enable, within the scope of Article 6(1)(f) of the GDPR, carefully selected shipping companies, brand manufacturers and publishers, and our affiliated companies to send you information and offers by postal advertising. For third-party marketing purposes, only data for which this is legally permitted are disclosed. If you do not wish this, you can object to our use of your data for advertising purposes at any time.

  • Credit and creditworthiness information service providers

In all other cases we will inform you if personal information is disclosed to third parties.

VI. Is personal data transferred to an international organization or a third country?

As a rule, we do not transfer your data to an international organization.

In the event of a data transfer to recipients located outside the European Union or the European Economic Area (a so-called third country), this is done on the basis of standard contractual clauses of the European Commission as an appropriate safeguard to ensure the level of protection of your personal data.

VII. What profiling do we carry out?

For the establishment and performance of the business relationship, we generally do not use fully automated decision-making pursuant to Article 22 GDPR.

VIII. What measures are taken to secure my data?

To prevent loss or misuse of the data stored with us, we take extensive technical and organizational security measures that are regularly reviewed and adapted to technological progress. Among other things, we use SSL (RSA 1024 bit) as encryption and security software, i.e., all your personal data (name, address, credit card number, bank code, account number, etc.) are encrypted and securely transmitted over the Internet. This method is used successfully throughout the World Wide Web. You can recognize it by a symbol (closed padlock) in the lower window bar of your browser, indicating that you are in the secure area.

IX. How long do we store your data?

As a rule, we anonymize and / or delete your personal data as soon as they are no longer necessary for the purposes mentioned above and insofar as no statutory obligations to provide evidence and retain records (e.g., under the Commercial Code, Fiscal Code) require us to continue storing them.

X. Which rights are you entitled to?

The GDPR primarily regulates your rights in Articles 15 to 22 of the GDPR. Accordingly, you have at any time the right to Access about the personal data stored about you, their origin and recipients, and the purpose of the storage. In addition, you have the right to Deletion your data as well as a restriction of processing, which Rectification of your data and the transfer of your data in a commonly used machine-readable format to request. In addition, there is the information about the existence of automated decision-making including profiling pursuant to Art. 22(1) and (4) of the GDPR and – at least in these cases – meaningful information about the logic involved as well as the scope and the intended effects of such processing with respect to you.

Objection or revocation against the processing of your data: If you have given consent to the processing of your data, you may revoke it at any time with effect for the future by contacting the postal or e-mail address listed under Section I. Case-specific right to object: To the extent that we base the processing of your personal data on a balancing of interests pursuant to Art. 6(1)(f) GDPR, you may object to the processing. This also applies to profiling based on this provision within the meaning of Art. 4(4) GDPR. When exercising such an objection, we ask that you state the reasons why we should not process your personal data as we have done. In the event of a justified objection, we will examine the matter and will either stop or adjust the data processing or inform you of our compelling legitimate grounds on the basis of which we will continue the processing.

Of course, you can object at any time to the processing of your personal data for advertising and data analysis purposes; this also applies to profiling insofar as it is linked to such direct marketing. Please send your objection to advertising to the postal or e-mail address listed under Section I.

XI. Which supervisory authority can you contact?

You have the option to contact the address of the data protection officer mentioned above. Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, your place of work or the place of the alleged infringement, if you consider that the processing of personal data concerning you violates data protection provisions. The supervisory authority responsible for us is:

Bavarian State Office for Data Protection Supervision P.O. Box 606 91511 Ansbach Germany Phone: +49 (0) 981 53 1300 Fax: +49 (0) 981 53 98 1300 E-mail: poststelle@lda.bayern.de

If you want to file a complaint, you can use the supervisory authority's online complaint form (https://www.lda.bayern.de/de/beschwerde.html) use.

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